Shipping policy

Shipping Policy

At RAED JEWELRY, we are committed to delivering your order safely and efficiently. Please review our shipping policy below.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

During peak seasons, holidays, or promotional periods, processing times may be slightly extended.

Shipping Time

Estimated delivery times vary depending on your location:

International Shipping: 7–15 business days
Delivery times may vary due to customs procedures, local carriers, or unforeseen delays.

Shipping Costs

Shipping fees are calculated at checkout based on your location and selected shipping method.

Free shipping may be offered on qualifying orders during special promotions.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor your package throughout the delivery process.

Delays

While we strive to meet all estimated delivery times, delays may occasionally occur due to factors beyond our control, including:

Customs inspections
Weather conditions
Carrier delays
High seasonal demand

We appreciate your patience and understanding in such situations.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. RAED JEWELRY is not responsible for orders delayed or lost due to incorrect or incomplete addresses provided at checkout.

Lost or Damaged Packages

If your package arrives damaged or if you believe your order has been lost in transit, please contact us as soon as possible. Our support team will work with you to find the best solution.